Division of Continuing Education a¢ Information Technology University of California Irvine

UCI University of California Irvine

Technology Sales Program

Learning Format

Instructor-paced

Experience Level

Introductory

Time Commitment

6-10 hours per week

Emerging technologies are creating new business opportunities and challenges for technology companies of all sizes. These companies need a skilled technology salesforce to understand, market, and sell innovative solutions. UC Irvine Division of Continuing Education's  immersive, experiential Technology Sales program can prepare you for lucrative technology sales careers.

Designed for part-time learners seeking a career in technology sales, this program allows you to partner with expert technology and sales instructors to develop an understanding of artificial intelligence, big data, blockchain, the cloud, cybersecurity, the Internet of Things (IoT), and the overall global digital economy.

This is a synchronous program taught live by certified instructors and featuring coaches and guest speakers. Classes meet online three times each week for 13 weeks.

●  Enroll today with no prerequisites
●  Complete assignments that fit your strengths, aptitude, and sales style
●  Work on real-world case studies with technology companies
●  Earn five Salesforce badges and a Credly badge at program completion
●  Prepare for the CompTIA IT Fundamentals+ and Amazon Web Services (AWS) Certified Cloud certifications
●  Get job search assistance after graduation
●  Explore financing options

As recommended by the American Council on Education, the Sales Ready portion of the Technology Sales Program is eligible for 3 hours of transferable college credit through the ACE CREDIT© transcript process. Final determination on the transferability of coursework for credit will be made by the accepting institution.

You'll explore technology sales roles and apply sales skills through real-world employer role-play simulations and the use of sales tools and technology. By learning to assess your sales aptitude, competencies, and strengths, you'll leave this program prepared to effectively position your skills for the technology sales job market.

The program begins with a thorough introduction to modern IT and computing technologies, including the cloud, big data, and cybersecurity. You'll then study Salesforce.com customer pipeline technology, the Groove.co sales engagement platform, and sales planning activities with the goal of helping you succeed in a professional sales role.

●  Recognize applications for:

o  Cloud computing
o  Software
o  Networking
o  Database

●  Demonstrate mastery of the four-step sales method:

o  Identify prospects using sales technology
o  Use marketing outreach to secure appointments
o  Assess customer technology goals and objectives
o  Create technology solutions tailored to customer needs, goals, and objectives

●  Estimate ROI for customer-focused solutions
●  Complete five Salesforce CRM badges
●  Define personal brand from recruitment materials with resumes, cover letters, and social media
●  Simulate sales negotiations and closings to maximize revenue generation
●. Dissect sales goals to manage a pipeline of opportunities

Interested in this course?

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University details

About University of California, Irvine Division of Continuing Education

UCI

UC Irvine Division of Continuing Education (DCE) was established in 1962 and has served the lifelong learning and career development needs of individuals, organizations, and the community on a local, regional, and global scale. Through a wide range of educational opportunities including certificate and specialized studies programs, short courses and strategic partnerships, we provide learning pathways for those seeking career advancement or personal enrichment.

UCI is accredited by the Western Association of Schools and Colleges. All courses and certificate programs offered by UCI DCE have been developed and are administered in accordance with UCI Division of Continuing Education policy and the regulations of the Academic Senate of the University of California.

Dhruv Ratra

Certified Technology Sales Instructor

Dhruv is a San Francisco-based technology consultant and educator. He has used his problem-solving and communication skills over the past 15-plus years to help companies around the world architect and streamline their processes as well as generate business opportunities using technology and analytics. He has worked with multinational corporations, as well as government agencies and small and mid-sized businesses, and has even contributed significantly to the successes of numerous technology startups.

Somewhere along the way, he achieved his lifelong dream of being on the management team of a professional top-tier soccer club in Europe. He obtained his master's degree in mathematics from the Massachusetts Institute of Technology (MIT) and his bachelor's degree in mathematics from the University of Chicago.

Nick Anthis

Certified Technology Sales Instructor

Nick is a senior cyber and IT instructor for UMBC Training Centers. He is a U.S. Navy veteran, retiring as a chief petty officer after 21 years of service. Since retirement, he has worked as an instructor on several different contracts and has authored more than 20 courses, both for the offensive and defensive side of networks. His expertise ranges from basic IT fundamentals to advanced courses such as network exploitation and forensic examination. Teaching is his passion and what he loves doing. He incorporates many techniques in his teaching, from games like Kahoot! to challenges and competitions, and plenty of hands-on activities.

Jon Lau

Certified Technology Sales Instructor

Jon is president of UMBC Training Center and has overall responsibility for its corporate and government training programs. He is the technical lead for the cloud, DevOps, and big data training programs as well as emerging technology programs in deep learning, blockchain, and quantum computing. Previously, he spent 16 years as a software engineer and IT consultant, deploying and supporting mission-critical systems for commercial and government clients. He holds an M.S. in electrical engineering from Cornell University and a B.A. in physics from UMBC.

Debbie Holzkamp

Certified Technology Sales Instructor

Debbie has three decades of experience managing sales teams with Fortune 500 and national companies to achieve more than $1 billion in sales. She created a successful business consulting company, sales-certified more than 2,000 adults, conducted more than 9,000 training field calls, and helped 35 companies in 26 states generate over $14 million in market share revenues.

As sole female founder and CEO of Virtanza, Debbie has created the only real-world sales apprenticeship program and online platform directly connected to universities and employers. She is the author of Virtanza: The Art and Science of Successful Selling for Business-to-Business Sales Professionals.

Tony Cuffie

Certified Technology Sales Instructor

Tony is the vice president of local advertising, labor, and operations at the Philadelphia Inquirer. A career sales leader and selling professional, he has worked in advertising sales and management for the past 27 years after 10 years of sales and management in the retail industry. A graduate of the prestigious Cornell University ILR School of Industrial and Labor Relations, he has helped negotiate three labor contracts and served as first chair in the current agreement with the NewsGuild of Greater Philadelphia and the Philadelphia Inquirer.

Tony attended Morgan State University and holds executive certificates from the University of Pennsylvania's Wharton School, University of Chicago, Northwestern University, Temple University, and a mini-MBA from the University of Buffalo. A five-degree black belt in traditional Japanese Shotokan, he has competed in five countries, holds seven U.S. fighting and weapons titles, and teaches at two Philadelphia-area schools.

Bernice Burns

Certified Technology Sales Instructor

Bernice is a versatile sales leader and educator with a background in direct sales, content development, and instruction for post-secondary sales training. Effective at building rapport across a wide range of people and personalities — customers, undergraduate students, adult learners, and vendors — she is committed to providing individual service with a personal touch.

Bernice is a seasoned sales and management professional who brings over 30 years of real-world perspective to the classroom. She has exceptional communication skills and works tirelessly to connect with those around her to create solutions and drive results. Her career includes assignments at the Wall Street Journal, Los Angeles Business Journal, Thomson Reuters, and Gannett/USA TODAY Network. She holds a B.A. from Connecticut College and an MBA from the UCLA Anderson School of Management.

Jim Hynes

Certified Technology Sales Instructor

A seasoned sales strategist, performance coach, and entrepreneur, Jim has worked with both Fortune 500 and privately held companies, including startups, in the technology, digital marketing, and sales coaching/training arenas. Prior to his experience as a consultant, Jim managed flagship brands in consumer-packaged goods (Procter & Gamble), spirits, wines, and beers (Diageo); held executive positions in startups; led product and sales positions for McGraw Hill; and led sales operations for Reed Business Information. Jim is a graduate of the University of Notre Dame and has an MBA from the Stephen M. Ross School of Business at the University of Michigan.

Eileen Licitra

Certified Technology Sales Instructor

Eileen has over 20 years of business-to-business go-to-market planning, product marketing, and sales enablement experience. As a product marketing consultant, she works with organizations to launch, position, and market their solutions, and provide their sales teams with the right tools to sell successfully.

Prior to launching her company, Eileen held product marketing leadership roles with technology companies in industries including cloud security, predictive data analytics, digital media, and media technology. She is highly skilled in market analysis and segmentation, customer validation, product strategy, positioning and messaging, and sales enablement tool development. She holds a B.S. in marketing from Fairleigh Dickinson University and an M.A. in communications management from the University of Southern California.

Stephanie King

Certified Technology Sales Instructor

Stephanie is a leader with expertise in sales/marketing operations and management. She has demonstrated analytical, communications, and project management experience across a variety of industries. Stephanie is a consummate listener and skilled questioner with proven execution and transformative vision.

Her 25-year career has taken her through many roles, including selling art, metals, and telecommunications, along with sales/marketing leadership in the CRM space. She is the founder of Stephanie L. King Consulting, a marketing consultancy, as well as three other ventures. Stephanie's experience in education includes time lecturing at Mount Mercy University, writing test questions for the ACT, and leading testing operations with Pearson. Stephanie holds an MBA from the Tippie School of Business at the University of Iowa and a B.S. in commerce from DePaul University.

Emmanuelle Takahashi

Certified Technology Sales Instructor

Emmanuelle has a rich background with over 15 years of experience as a business coach and consultant. She works with clients to facilitate lasting changes that impact effectiveness, productivity, and satisfaction through a thoughtful blend of accelerated learning techniques. Through engaging, interactive approaches and stimulating, creative learning experiences, she establishes excellent rapport with participants.

A highly skilled facilitator and lecturer, Emmanuelle brings real-world experiences to the classroom. In addition to running her own practice, she has served in leadership roles in education, marketing, and business development at privately held companies, startups, and nonprofit organizations.

Emmanuelle is a certified DiSC® trainer and hypnotherapist. She holds an MBA from National University and bachelor's degrees in international business from L'École Supérieure de Commerce in Troyes, France, and Hogeschool Utrecht in the Netherlands.

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